Getting Help, FAQ

CYBR171: Getting Help and the FAQ

Topics: Forum, FAQ, Getting online help, Videos

Lab Tutors and Help Desk

Your first source for help with the course should be the tutors in your weekly labs, the tutor at the scheduled help desk (see the Weekly Timetable), and the online tutor (see below)

Forum

The forum is an excellent way of getting help on many issues and problems to do with CYBR171. However, it isn't a good way of getting detailed help on a problem in your assignment if the person helping needs to see the details of your assignment - We don't want you to post parts of your assignment on the forum, since (even if it isn't correct yet) that may give away the answers to other students who are still working on it.

FAQ

We plan to build up a list of answers to common problems that we see repeatedly.

Video resources

  • Video recordings of the lectures are available through Blackboard: Use the link in the menu bar and then click on ‘VStream Videos’ in the course menu.

NOTE If you want to watch the videos in the labs, you will need to bring along your own headphones.

Other sources of help: