Getting Help, FAQ

COMP102: Getting Help and the FAQ

Topics: Forum, FAQ, Getting online help, Videos

Lab Tutors

Your first source for help with the course should be the tutors in your weekly labs (see the Weekly Timetable), and the online tutor (see below). The online tutor is not required to be avaialble all the times, so you might not receive the response in time.

Asking for help from online tutor

To ask for help from the tutors on a problem with your code, submit your request on the comp102 help system (put your question in the box, attach your Java file , and click "Create Ticket") or email your question to comp102-help@ecs.vuw.ac.nz and attach your java file to the email.
Make sure that:

You have attached your .java files (not a screenshot or photo, not the .class or .ctxt or the project.bluej files)
You have explained what the problem is and what you have tried to do to solve it so far.

A tutor will try to answer your question (when they are next on line and available).
Note1: We don't have the resources to do a general check of your code - you have to check it yourself by running your code and checking that it does all the things required in the assignment specification.
Note2: We don't provide help with the Challenge questions.