Getting Help, FAQ
COMP112: Getting Help and the FAQTopics: Forum, FAQ, Getting online help, Videos
Lab Tutors and Help DeskYour first source for help with the course should be the tutors in your weekly labs, the tutor at the scheduled help desk (see the Weekly Timetable), and the online tutor (see below)
ForumThe forum is an excellent way of getting help on many issues and problems to do with COMP112. However, it isn't a good way of getting detailed help on a problem in your assignment code if the person helping needs to see the details of your code - We don't want you to post parts of your assignment code on the forum, since (even if it isn't correct yet) that may give away the answers to other students who are still working on it.
FAQWe plan to build up a list of answers to common problems that we see repeatedly:
- Differences between the text book and using the UI class
- Instructions for installing the software to do your assignments at home.
- Problems using BlueJ at home
- Methods that return booleans
- Dealing with Null Pointer Exceptions
- How to run demo if your demo folder disappeared
- Can you run the demo at home?
Asking for help from online tutorTo ask for help from the tutors on a problem with your code, submit your request on the comp112 help system (put your question in the box, attach your file, and click "Create Ticket") or email your question to firstname.lastname@example.org and attach your code to the email.
Make sure that:
- You have attached your .java files (not the .class or .ctxt or the project.bluej files)
- You have explained what the problem is and what you have tried to do to solve it so far.
Note: We don't have the resources to do a general check of your code - you have to check it yourself by running your code and checking that it does all the things required in the assignment specification.
- Video recordings of the lectures are available through Blackboard: Use the link in the menu bar and then click on ‘VStream Videos’ in the course menu.
- Tutorial videos covering a variety of topics.
Other sources of help:
- The 1st year Engineering/CompSci tutorial sessions: Mon, Wed, 5-8 in AM106
- Te Rōpū Āwhina (Āwhina) the Maori/Pacific Nation student support network.
- VUW Learning Support
- Web page of many VUW student support services
- Student Counselling and Student Health.
- VUW Study Resources,
- Helpful booklets on many study topics